At Survicate, we offer a variety of distribution channels to help you reach your audience in the most convenient way possible.
Our distribution channels include email, in-app, website, and Intercom. You can also send a survey as a link in any other medium applicable. With these options, you can select the method that works best for your audience and your business needs.
For example, if your customers are more likely to respond to an email, then distributing the survey via email might be the best option for you. On the other hand, if your customers spend most of their time within your app, then an in-app survey might be the way to go.
It's important to consider the user journey when distributing the survey. You want to make sure that the survey doesn't distract your customers on touch points within the user journey that are important from the business perspective. For example, if the user is in the middle of completing a purchase, you don't want to interrupt them with a survey. Instead, you can send the survey after the purchase has been completed.
At Survicate, we offer advanced targeting and timing features to help you distribute the survey at the right time and to the right people. This ensures that you're getting feedback from the people who are most likely to be engaged with your brand.
Additionally, you can set up the survey to display at specific touch points within the user journey. This way, you can gather feedback at key moments in the customer journey, such as after a customer has completed a task or visited a certain page on your website.
In conclusion, there are a variety of methods for distributing the "Would you miss us?" survey to your customers or clients, and it's important to choose the method that works best for your audience and to take into account the user journey. At Survicate, we offer a range of distribution channels and targeting features to help you get the most out of your survey and improve your product-market fit.