surveys and NPS

FullStory surveys for qualitative user feedback

Survey users on your site or inside your product. Tie user feedback to their behavior. Build a digital experience that delights.
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Understand why your customers leave

When a user is about to drop off, ask for their feedback and watch related session recording
  • Run fully customizable surveys at any stage of your customer journey
  • Collect open-ended responses in Survicate and jump into related FullStory sessions
  • See what happens before, during and after a user completed your survey
  • Tie customer feedback to friction signals and identify Dead or Rage clicks when they arise

Find out which user journeys work best

Relate feedback to other digital experience data and discover a goldmine of insights
  • Send survey results to FullStory as events and use them as filters
  • Connect user feedback to FullStory Conversions or Funnels and fix all frictions in your funnel
  • Build segments based on NPS and spot the trends leading to higher satisfaction
  • Boost your retention by identifying users who are likely to churn and resolving their issues

Listen to your users and improve

Collect feature requests and built better digital experiences
  • Ask users which elements of your site or app they want improved
  • Streamline data between Survicate and FullStory with code-free native integration
  • Trigger surveys upon FullStory events, like when a user abandons a form - learn why
  • Pass user feedback to Productboard, Segment and your other favourite tools with 25+ code-free integrations

What people say about

Luke photo
“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
CEO and Founder at Growbots
"Survicate was quick to implement and extremely affordable! Another big decision-making factor were positive reviews about Survicate. When we combined all these factors, choosing Survicate was the only reasonable decision."
Abhishek Patodia
Senior Vice President at CarWale
Karolina photo
"The more you use Survicate and see how much you can do with it, the more you realize it's a good buy. We started with NPS. Today we run different surveys in our app and on the website to improve conversion. And that's still scratching the surface I feel!"
Karolina Olczak
Head of Customer Success at Landingi
One platform

Why companies switch
to Survicate?

Because Survicate is easy to use yet powerful,
with everything you need in one place
  • Cover any customer feedback use case for Marketing, Product, CS and Leadership
  • Start tracking NPS, CSAT and CES in minutes
  • Drag and drop 15 question types to make any custom survey
  • Run email, link, web and mobile surveys from one tool
  • Create surveys in seconds with +125 profesional survey templates
  • Use a visual survey builder to make surveys match your brand
  • Make your surveys smart with skip logic, custom actions and re-directs
  • Get automated reports right in your inbox daily, weekly or monthly
  • Receive real-time email, Slack and MicrosoftTeams notifications
  • Export survey results to XLS, CSV, Google Sheets or your CRM
  • Connect survey data to your other tools via 1-click integrations, API or Webhooks
  • Import feedback from your inbox, Google Play and other sources
  • Convert to text and save voice conversations with customers
  • Save feedback from any website with the Survicate Chrome extension

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We’re here to support you
along the way

  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response
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