Act on customer feedback

Trigger follow-up campaigns with 23 native integrations

Capitalize on positive feedback to drive business growth. Improve your product or service based on negative feedback

Turn customer feedback into action

Native integrations: Integrate natively with Intercom, HubSpot and 21 more. Send responses where you need them most
Automated workflows: Trigger automated campaigns based on customer feedback and take actions that create business value
Email notifications and Slack alerts: Receive condition-based email notifications and Slack alerts for the right team to act on user feedback

Close the feedback loop with your customers

Closed-loop feedback: Identify respondents and follow up with customers individually to take actions that make an impact
Uncover patterns: Monitor and act on trends across the entire customer journey to discover drivers of customer loyalty
Custom actions and redirects:
Get users to take desired actions with URL redirects, call-to-actions and ‘thank you’ screens

Increase referrals
and decrease churn!

Referrals increase: Identify your most loyal customers to drive referrals, reviews, testimonials and case studies
Detractors identification: Find dissatisfied customers and trigger automated campaigns to fix their issues and avoid churn
Product issues tracking: Hear from your customers, identify product bottlenecks and prioritize product improvements

We’re here to support youalong the way